Challenge
A major federal healthcare agency lacked real-time insights into its vendor and award ecosystems, especially for mission-critical functions handling sensitive information. Reliance on static, manual spreadsheets led to significant risk assessment backlogs and vulnerability to potential risks.
Solution
Ark's Supply Chain Application provided comprehensive visibility into the award ecosystem, vendors, and supply chain connections. It eliminated data silos, enabling enterprise-wide due diligence and supplier monitoring at scale. Ark's Custom Report Generator (CRG) automated vendor risk assessment reporting.
Impact
The agency shifted to proactive risk management with tailored risk indicators. CRG condensed a year's workload to two months, decreasing reporting time by 83% and increasing output by 500%. The agency now monitors 4,900 awards, 1,800 vendors, and 167,000+ supply chain connections, significantly expanding risk assessment capabilities.